My window to the world


Testing the i-mate Smartflip: security stop

By Mauricio Freitas, in , posted: 20-Sep-2006 17:17

I just got hold of a Windows Mobile-based i-mate Smartflip for a review. As I feared, it is indeed locked in a way that I am not able to install a self-signed Root Certificate:


Why, oh why, i-mate you do this? Installing a Root Certificate is an easy task on a Windows Mobile Pocket PC, but on a Smartphone it is a pain. Why i-mate ships these phones with this security policy preventing people of installing Root Certificates? Don't tell me it's "dangerous". It is needed for business, and it's allowed on Pocket PCs, which are connected to the same network, and run the same OS. This is just...

I need a self-signed Root Certificate installed so that I can enable Microsoft Exchange synchronisation on this device.

So I decided to go Club i-mate and ask their on-line support about this. My session has timed out and I couldn't connect to anyone there. They probably set a cookie in my system and now I can't initiate another session unless I clear my cookies, which I don't want to do because I have some automatic login settings stored here.

I then tried to read the FAQs for the i-mate Smartflip. I have an i-mate Jasjar, i-mate Pocket PC and i-mate SP2 registered with Club i-mate, but they won't show me the FAQs for any other product other than the ones I have registered:

I need access to the FAQ, even if I don't have a Smartflip. If I register this one and return it the next user won't be able to register it.

And yes, I know there are ways to unlock these devices. But I want the official word. A non-expert user won't go around trying to find ways to hack his phone security system.

UPDATE: it looks like there's a program to install certificates on this device, but only available to registered members. I have finally managed to contact the i-mate live support and talked to Duncan. I explained that I can't register this device, because it belongs to Vodafone NZ and I am using it for a review (he could see my domain). So he is forwarding the installer directly to me. Let's see how it goes. One less bump in the ride.

UPDATE: As promised, I got the e-mail with the certificate installer and this i-mate Smartflip is synchronising with my Microsoft Exchange Server as I write this update... Way to go now!

UPDATE: Two days with the Samrtflip and all working well so far. The review will come up sometime soon...






Other related posts:
Windows Phone and Android apps screen comparison
Windows Phone 8 Portico update: at last here in New Zealand
Windows Phone updates, again






comments powered by Disqus

freitasm's profile

Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

I'm the Geekzone admin. On Geekzone we publish news, reviews and articles on technology topics. The site also has some busy forums.

Subscribe now to my blog RSS feed or the Geekzone RSS feed.

If you want to contact me, please use this page or email me freitasm@geekzone.co.nz. Note this email is not for technical support. I don't give technical support. You can use our Geekzone Forums for community discussions on technical issues.

Here's is my full disclosure post.

A couple of blog posts you should read:

Social networks presence

View Mauricio Freitas's profile on LinkedIn


My Blog by tags...

Blog...
Entrepreneurship...
Media...
Personal...
State of Browsers...
Technology...
Viral Marketing...
Web Performance Optimization...
Windows...
Windows Phone...

Other recent posts in my blog

Microsoft Ignite New Zealand, ...
If the headlines indicate the ...
Geekzone data analytics with P...
State of browsers Geekzone Mar...
2Cheap Cars discussion...
Now with more fibre...
Unlimited is not unlimited: Vo...
How bad is Vodafone cable at t...
Frustrated with Microsoft Fami...
State of browsers Geekzone Mar...

New posts on Geekzone