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Windows Live Alerts & Windows Live Mail Annoyance

By Mauricio Freitas, in , posted: 13-Oct-2006 13:13

I really like MSN Alerts, recently renamed Windows Live Alerts. It's a handy feature, and you can configure it to send a SMS to your moble phone wen certain alerts arrive.

But it's incomplete. Windows Live team, please fix it!

Ok, now that I have your attention I will go ahead and explain the background and the problem.

For example, we provide Geekzone Alerts, based on Windows Live Alerts. It is a service you can subscribe with your Windows Live Id account and receive a notification on Windows Live Messenger, your Windows Live Mail, or any other e-mail account - even on your mobile phone (as a SMS) when a new item is posted on Geekzone.

This works great. If you log into Windows Live Alerts you can even add other alerts to your list.

But here starts the annoyance. The Geekzone Alers was introduced on an old service, later acquired by Microsoft. They never did an integration job. You can't see the Alert settings on Windows Live Alerts. You can see the latest messages received, but you can't turn it on or off. You can only do it through our admin page.

Why is this a big deal? Because these alerts come out on Windows Live Messenger, or your mobile phone, but down the track you probably forgot where to go to manage these alerts - and it's not on Windows Live Alerts.

Another weird thing: all of a sudden Windows Live Mail (Hotmail) is sending to my mobile phone a SMS notification of any urgent messages sent to my account. I don't want these! I never set it on. But there's nowhere to turn it off. It's not on Windows Live Alerts, and not on Windows Live Mail. I am stuck with this.

The Windows Live Alerts site does not list any of my alerts, except the ones I setup through that site. And that's what's broken.

More strange stuff? You want to setup your mobile to receive notifications via SMS? Try Mobile MSN. Oh, in New Zealand it redirects to XtraMSN, and it's nothing to do with Mobile MSN. If this happens, try the US Mobile MSN site instead. Thanks Telecom New Zealand for breaking the web.

MSN Mobile setup

Rigth. Once there you can setup your mobile phone for SMS notifications. But why is this not linked from Windows Live Alerts?

Microsoft, I see a lot of Windows Live services coming out. I am in the beta group for Windows Live Essentials, which brings a fancy Windows Live Dashboard with links to the Windows Live services you use. But it's not compatible (yet) with Internet Explorer 7, so I (and millions of other users) can't use it yet.

It doesn't matter. These services are so many, and so spread with no central control that I am afraid people won't use them simply because they can't find their way around.

For me, right now, please put all Windows Live Alerts configuration in the same place. This includes the damn Windows Live Mail notifications that are nowhere to be found, the custom Windows Live Alerts from websites such as Geekzone and many others, and the mobile configuration.

And Telecom New Zealand, stop hijacking those Mobile MSN pages, you are not adding any value.



Other related posts:
Windows 8 Mail app not hyperlinking emails
Are we seeing the death of Windows RT?
Windows 8 Consumer Preview






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Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

I'm the Geekzone admin. On Geekzone we publish news, reviews and articles on technology topics. The site also has some busy forums.

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