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Reason to not open an ASB account

By Mauricio Freitas, in , posted: 8-Feb-2007 10:35

According to the NZ Herald, an ASB teller wanted to charge $5 to split a $20 note because the person asking wasn't an ASB client.

Of course the spokesperson said this was a policy only for large sums of money, and should not be applied to a single operation of such small amount and would investigate.

Here's a good reason to stay away from a bank that invest so much in advertising, but forget to train their people in common sense... The thing is that I simply dislike bad customer service, and I tend not to return to places that can't provide a good experience.

This is from the same bank who brought us pago.co.nz (I can't even bother to link to it), with all its security flaws.







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Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

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