My window to the world


Vodafone launches +64home concierge and assistance services for business users

By Mauricio Freitas, in , posted: 5-Mar-2007 11:47

Just got an interesting box here at home, coming from Vodafone New Zealand. Outside it says "Novice travellers dream of foreign lands", and inside it says "Experienced travellers dream of home".

The box is the welcome kit to a new "by invitation only" exclusive service offered by Vodafone to business account holders.


The booklet explains that +64home cardholders can call two special numbers called "Roaming Priority Service" and "Rapid Response".

With Roaming Priority Service travellers are able to contact Vodafone customer services and get into a priority queue for quicker assistance. The number is only available to card holders while in overseas trips - while in New Zealand people should continue to use 777.

The "Rapid Response" service comes in two flavours. "Rapid Response Concierge Services" is similar to some offerings from American Express and other gold or platinum credit cards. In summary is a concierge service for travellers abroad, with 24/7 access to a help line with someone that will the user organise important things from hotel bookings, organising car hires, message relays and even arrange gifts to be sent to someone.

"Rapid Response Medical Information Services" can help the traveller talking to a doctor, arrage a doctor visit, or help with admission to hospital.

The box also comes with a small cologne spray "New Zealand", by Demeter.

UPDATE: I am now unsure of "launch" as it seems this is not a new offering, but just that only now I was "invited". Perhaps because I have a business account and have been all over the world in the last two months?







Other related posts:
Microsoft Ignite New Zealand, Microsoft Surface Studio
Geekzone data analytics with Power BI
Now with more fibre






comments powered by Disqus

freitasm's profile

Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

I'm the Geekzone admin. On Geekzone we publish news, reviews and articles on technology topics. The site also has some busy forums.

Subscribe now to my blog RSS feed or the Geekzone RSS feed.

If you want to contact me, please use this page or email me freitasm@geekzone.co.nz. Note this email is not for technical support. I don't give technical support. You can use our Geekzone Forums for community discussions on technical issues.

Here's is my full disclosure post.

A couple of blog posts you should read:

Social networks presence

View Mauricio Freitas's profile on LinkedIn


My Blog by tags...

Blog...
Entrepreneurship...
Media...
Personal...
State of Browsers...
Technology...
Viral Marketing...
Web Performance Optimization...
Windows...
Windows Phone...

Other recent posts in my blog

Microsoft Ignite New Zealand, ...
If the headlines indicate the ...
Geekzone data analytics with P...
State of browsers Geekzone Mar...
2Cheap Cars discussion...
Now with more fibre...
Unlimited is not unlimited: Vo...
How bad is Vodafone cable at t...
Frustrated with Microsoft Fami...
State of browsers Geekzone Mar...

New posts on Geekzone