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Naughty HP removing Outlook from Windows Mobile CDs

By Mauricio Freitas, in , posted: 25-Mar-2007 08:00

It is a well established practice in the Windows Mobile market: every Windows Mobile device comes with a CD containing the (current) ActiveSync (or Windows Mobile Device Center for Windows Vista), and a copy of Microsoft Outlook with its corresponding software key.

And that's fair enough, because Windows Mobile devices will only synchronise with Microsoft Outlook or Microsoft Exchange Servers.

It seems the Microsoft Mobile and Embedded Division is again giving too much power to the OEM/ODM... I just found through Experience Mobility that HP has decided to skip the Microsoft Outlook from the product CD, forcing users who purchase their HP iPaq to have to go out of their way and also buy Microsoft Outlook, separately:


Microsoft Outlook is not provided on the HP iPAQ Getting Started CD and must be purchased separately from Microsoft. Customers can go to office.microsoft.com and follow the on-screen instructions to purchase the available version of Microsoft Outlook.



This move is really strange. It looks like coming from a newbie product manager who never dealt with Windows Mobile before and thought that Microsoft Outlook was just a freebie, not a requirement.

Is this a cost reduction decision? Or simply HP making all it's in their power to annoy consumers? Don't they realise this will increase support costs? Are we going to see an equivalent reduction in price of these devices?

My first Pocket PC was a HP iPaq h3970. The second (and one of the best Pocket PC ever!) was the HP iPaq h4150. Since then I played with two other devices and briefly touched their new Windows Mobile Smartphone (not the best thing in the Smartphone world, I have to say).

I completely lost contact with HP in the last two years. The New Zealand subsidiary is not really into the Windows Mobile space and e-mails go unanswered, promises do not turn into reality...








Other related posts:
Windows Phone and Android apps screen comparison
Windows Phone 8 Portico update: at last here in New Zealand
Windows Phone updates, again






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Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

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