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I didn't use 15,800 GB today... But TelstraClear says it so

By Mauricio Freitas, in , posted: 10-May-2007 12:33

I've just received an e-mail from TelstraClear saying I've used 7,891 additional blocks of data. Each additional block is 2GB, meaning they believe I've used about 15,800 GB in a single day - according to their meter. I couldn't be bothered checking the math since this is obviously wrong any way.

Since each additional usage blocks are charged at $2.95, their stats page says I owe them about $23,280 in excess usage:



I posted in our Geekzone forums and found I am not alone... Currently I am waiting for someone to answer my call...


UPDATE: I've managed to talk to the TCL help desk and they are aware of this. The official word is that this will not be charged to people's accounts.

UPDATE: I have received an e-mail from TelstraClear clarifying the situation and explaining the next steps.


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Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

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