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Checking your mobile data usage online is not easy

By Mauricio Freitas, in , posted: 22-Jul-2008 20:24

Isn't that incredible that Telecom New Zealand can charge my mobile data usage every month but it can't provide a simple way, other then calling their help desk every day, to follow my usage?

They are able to put a $$$ amount in my monthly bill, but I can't find my usage in data terms (megabytes or gigabytes) anywhere on the invoice or on-line.

They use a very cryptic "data calls" unit that means nothing to me.

Telecom New Zealand makes it really hard for me to control my usage. And they charge dearly if I go over my limits.

Vodafone is a bit better in this area, but their on-line meter is frequently outdated or incorrect according to discussions in our forums.

In Australia the Australian Competition and Consumer Commission issued a warn to consumers regarding mobile data usage.

What about here? TUANZ? Commerce Commission? Anyone awake and aware that we have overpriced data plans?


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Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

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