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Air New Zealand improving flight experience

By Mauricio Freitas, in , posted: 28-Oct-2008 14:02

I was invited by Air New Zealand to attend a press event in Auckland where they showed their vision of an update airport check-in area, with self-service kiosks, bag drops, electronic boading passes and more. This also involve some changes to their Airpoints program.

In the check-in front they are introducing some cool stuff such as mPass, a J2ME application that runs on most modern mobile phones. You will be able to downlod all boarding passes related to your Airpoints account, or individual boarding passes based on booking reference and name. The application show this information on a 2D barcode that you can use to scan directy from your phone and board the aircraft.

Also new is the RFID tag, a sticker that will be sent to Airpoints Gold Elite, Gold and Silver members. You can attach that to the back of your mobile phone, or wallet and use it to board directly - unless you have to get a bag tag.

At last a full self-service boarding experience, including new special bag tags printed directly at the kiosk, incuding a Priority label if you are entitled to it.

And speaking of kiosks and airports, the main centres will have a new area for check-in - look the artist's idea and the picture I took at the Auckland airport this morning.

If you are a Airpoints member you will be happy to know ALL flights now count towards your points. Even the cheap ones. And the company is introducing www.myairnz.com, a website full of widget goodness for the frequent traveller.

Check the pictures I took during the event in their training area:
















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Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

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