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Crowdsourcing ISP/telco fault reporting

By Mauricio Freitas, in , posted: 6-Dec-2010 08:30

After talking to a couple of people we thought it would be interesting to collect data regarding ISP performance in a consistent way.

Sometimes faults are reported to ISPs and telcos but no job is logged. This can happen because simply power cycling the router restores the service - but it may not actually fix the problem, and the companies don't know something is going on.

We also see many new discussions here on Geekzone with topics such as "Is [service] down in Christchurch or is just me?"

To help us get a better view of these small problems - and their real impact - I wanted to start collecting information from our users - the "crowdsource" part of the project.

I put together a Geekzone  ISP/Telco Fault Report page where you can record faults as they happen.

We will make the collected data publicly available in the coming days with views by ISP and region, including some charts and hopefully a Google Map plugin.

Big thanks to Brett Roberts for starting the process...



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Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

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