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More Windows Phone account troubles

By Mauricio Freitas, in , posted: 22-Dec-2012 13:36

What's with Microsoft and badly designed/implemented account management systems?

First I couldn't add a credit card to pay for things (take my money already!), and now I can't remove an old Windows Phone device from my account.

Then as I try updating the phone number on my new device, I get another error:

They sure have some problems implementing basic stuff there.

UPDATE: And it seems if you go device.live.com and from there to the Windows Phone list the "Remove" link doesn't work. If you go through the windowsphone.com website through the device list and select "Account Settings" then you can remove the device and update the number. Why two different ways of getting to the same place, and only one works?

Also, having said that. Posted a comment to @WinPhoneSupport on Twitter and receive a reply in less than five minutes with a good suggestion (unrelated by good troubleshooting start). Plus karma points for them.



Other related posts:
Windows Phone 8 Portico update: at last here in New Zealand
Windows Phone updates, again
Wireless charging Windows Phone






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Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

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