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Windows 8 Mail app not hyperlinking emails

By Mauricio Freitas, in , posted: 27-Nov-2013 13:15

I have been having a bad time getting the Windows 8 Mail app to hyperlink URLs in some text emails I receive. I have heard the “it’s a known issue” since the Windows 8 launch. Since most of these email come from Geekzone I’ve also heard the “you should send HTML emails” suggestion too. But I’m not alone, with other people reporting similar issues (1, 2 and 3) with most of the MVP and Microsoft support engineers responding with a “cannot reproduce” (where is the “known issue” then”"?)

For me this happens with Geekzone notifications emails, which are plain text only. Imagine my surprise when someone said “it works fine for me…”

I started digging a bit and found this other person was using an Outlook.com account. So for testing I changed my Geekzone account email to my Hotmail address. The change confirmation email arrived on my Windows 8.1 Mail app with correct hyperlink and all emails from Geekzone showed up with correct hyperlink inside the Windows 8 Mail app.

I then changed the email address in my Geekzone account back to my Office 365-hosted domain. And windows 8 Mail app went back to not showing hyperlinks.

Note Windows Phone Mail app hyperlinks these same emails just fine in both cases.

It seems there’s something strange happening between the Windows 8 Mail app and Office 365.



Other related posts:
Are we seeing the death of Windows RT?
Windows 8 Consumer Preview
Windows 7 and Windows 2008 R2 Service Pack 1 on Technet, MSDN now






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Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

I'm the Geekzone admin. On Geekzone we publish news, reviews and articles on technology topics. The site also has some busy forums.

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