This is not solved yet as we still see reports of work in progress, new node replacements and customers still seeing the dip in speeds in the evenings.
I joined cable when it was still called Chello, provided by Saturn (before being TelstraSaturn, TelstraClear and then finally, Vodafone). Below is the welcome pack given to customers joining the cable TV and broadband services:
When we bought a house one of the main points in the checklist was the possibility to connect to the cable network. This was when broadband wasn't a thing, when people in ADSL areas couldn't get more than 10Mbps, etc. It was a good run, more than 16 years but enough is enough.
I have been waiting patiently for fibre to arrive in our area. I said many times in the Geekzone discussion on this topic that if fibre was available here before Vodafone fixed their HFC woes, then I'd saw. When Chorus started work in our area I was worried about install costs, time, etc.
Well, last week we got a card in the mailbox. Fibre is here, and available now. So I had to go ahead and swap. 2degrees broadband got our business. Install was initially set to a couple of weeks later but I got a call from our new provider saying Chorus had a team working weekends and if I minded them doing the job this Saturday. By all means, go ahead!
The install was easy. We are lucky that we didn't need consent from neighbours and lucky our connection was an aerial drop instead of an underground cable. The two technicians had the whole thing installed and tested in about 90 minutes. I swapped our router to the ONT, reconfigured to PPoE using the 2degrees credentials and instant results.
Now we are another household part of the "Number of fibre-connected kiwis" statistics. And one less Vodafone HFC customer.
PS. By the way, I found the Saturn Welcome Pack emptying a cabinet drawer while waiting for the Chorus technicians to finish their install. What an interesting twist.
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How bad is Vodafone cable at the moment?
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