My window to the world


Samsung worldwide warranty is not...

By Mauricio Freitas, in , posted: 4-Mar-2008 14:25

A friend of mine spent some hard earned cash buying a Samsung Q1 UMPC. He bought it in th U.S., with a standard worldwide warranty.

The only problem is that Samsung doesn't seem to understand "worldwide" more than some ISPs understand "unlimited".

The device has developed a (now) well known problem which causes the touchcreen to stop working around the edges. This is a manufacturing fault that requires replacing the LCD/touchscreen or the device.

So he contacted the support at Samsung New Zealand, who flatly rejected the request saying Samsung New Zealand can't service the worldwide warranty, suggesting he should send the unit to the U.S.

He visited the Samsung U.S. webiste, which apparently allows you to lodge worldwide warranty claims - except that its "worldwide" is only the 50 U.S. states.

He then contacted an Australian reseller, who can only service the units they sell themselves.

How is that for a "bait and switch", Samsung?




Another government mandated system update: IRD numbers

By Mauricio Freitas, in , posted: 3-Mar-2008 12:02

If you live in New Zealand or your company works in New Zealand then you problaby have an IRD Number. This is the unique identifier for all things related to tax in this country.

Today I got some information from the IRD telling me about a change coming in May 2008: the department is going to start issuing nine-digit IRD numbers.

This means you need to make sure your systems can actually handle these new numbers. And May is just a couple of months away. This is the information:


Inland Revenue customers applying for a new IRD number this year may find that it has an extra digit.

The first nine-digit IRD number is expected to be issued in May. All current eight-digit numbers remain unchanged.

Colin MacDonald, Deputy Commissioner Business Development and Systems, said the extended number range is needed to cater for growth.

"Inland Revenue issues around 250,000 IRD numbers a year. No IRD number is ever re-used, and we need to extend the number range to keep up with population and business expansion,'' he said.

The first eight-digit IRD number in New Zealand was issued in 1975, and there are currently 12 million numbers in circulation.

All Inland Revenue forms have been updated to show nine boxes for the IRD and GST numbers.  If a customer with an eight-digit number needs to fill in a form with nine boxes, the first box should be left blank.

Inland Revenue has worked with software developers, payroll providers, and financial institutions to ensure their products can accommodate both eight and nine-digit numbers.

Small business owners in the process of choosing payroll software should check that it is nine-digit compliant before purchase. Many international 'off-the-shelf' payroll software products are already set up to accommodate longer numbers.

There is no change to GST invoicing requirements. Customers will still be required to display their GST number on the invoice, whether it is eight or nine-digits.



Windows Server 2008 quotes and updates

By Mauricio Freitas, in , posted: 3-Mar-2008 09:40

On the 20th March I will be flying up to Auckland to work on upgrading Geekzone from Windows Server 2008 RC to its final version.

We have been running Windows Server 2008 since November 2007 as part of an early adopter programme with Microsoft - and I am very happy with the results.

If you visit the Launch Wave 2008 site you will find quotes from early adopters - including myself. You will also find my quote on some of the banners during the event and on a wrap around the ComputerWorld magazine. Very cool, thanks for the link love Microsoft!

Application compatibility was high, and only a very old plugin needed to be upgraded - in fact we replaced that piece of software with a new product offering better features, so it was all good.

The upgrade back then happened as planned and quickly. Mind you, before upgrading the actual Geekzone server I spent three weeks, with countless upgrade options tested on a virtual machine that was an exact replica of the Geekzone server, thanks to Acronis.

In terms of performance, IIS7 and the server overall did really well. Geekzone readers contacted me to comment how faster they felt the overall site was for them, and I even managed to unblock the Newsgator RSS feed catcher IP address - which was a load the IIS6 couldn't handle before.

The "Launch Wave 2008" goes around the country with events in Christchurch (11th March), Wellington (18th or 19th March) and Auckland (26th March).

And one more thing: if you attend any of the Launch Wave 2008 events you will at the end of the day, upon returning an evaluation form, receive a bag with the following:


. 1 x Windows Server 2008 Enterprise Edition with 1 virtualisation license RTM
. 1 x Visual Studio 2008 Team Suite 90 day trial
. 1 x SQL CTP 6 (Community Technology Preview) plus a SQL RTM (final version) voucher for SQL Standard 1 user
. A 40% discount voucher on a TechNET Plus Single User subscription
. 1 x Service Pack 1 for Windows Vista DVD



Oh, and before anyone says anything: I am paying my own participation in the Wellington event, so there's no free lunch...



The Visual Studio 2008 blog

By Mauricio Freitas, in , posted: 3-Mar-2008 09:01

We had just released the Visual Studio 2008 blog on Geekzone. The blog was created to add useful content to advertising.

Wait, what?

A couple of months ago an ad agency approached us and asked what we could do that is different from the old banner advertising on-line and I thought that creating value for readers would be a great way to go.

After lots of talks we agreed to create the Microsoft sponsored Visual Studio 2008 blog as part of a month long campaign.

Microsoft is sponsoring the blog by providing us with the means to keep it updated during March 2008. Throughout this month a series of blog posts will provide readers with tips and tricks on Visual Studio 2008 - and these blog posts are coming from New Zealand (and some Australian too) software developers that are already using the new Visual Studio 2008.

The blog is a first for New Zealand - I don't know of any other company sponsoring a blog like this before.

It is also different because unlike other forms of advertising this one is interactive - people can ask questions and post comments for example - and actually useful! The content will be living on Geekzone forever after the end of the month, and will serve as reference for people searching for those tips and tricks, well after the campaign is finished.

Make sure you bookmark the blog now or subscribe to its RSS feed.



Touched by His Noodly Appendage...

By Mauricio Freitas, in , posted: 2-Mar-2008 23:45

Sunday afternoon, we drive into a car park and while my wife's parking the car I point out that the car in front us belongs to a Pastafarian...



A Flying Spagetthi Monster car emblem... I felt touched by His Noodly Appendage.

Have a great week ahead!



i-mate closing its US office?

By Mauricio Freitas, in , posted: 2-Mar-2008 09:37

Vodafone New Zealand was at the forefront of Windows Mobile adoption within the group when a few years back they started selling the i-mate products. Those were the i-mate Pocket PC Phone, Smartphone2, SPJAS, SP5, Jasjar, KJam and a couple I can't remember the names.

Since then the Vodafone group has sourced their devices directly from the manufacturers and imprinted their own brand - but not in New Zealand.

But back to i-mate, last year HTC stopped supplying those devices to i-mate, who in turn decided to create their own design and get some other companies to manufacture them.

It didn't work so well it seems.

Back in February 2007 they announced the Ultimate series. And weren't those the ugliest things on this planet? I mean, I wouldn't want to be caught using these devices. And yes I even (briefly) played with one:



In February 2007 they said these devices would be in the market by end 2007. By September 2007 they were saying the devices would be out early 2008. And now Expansys lists some of these devices as "discontinued"

The company is now laying off most of its employees in the US, according to Engadget:


that i-mate's US division in Redmond, Washington has all but disintegrated after a Friday bloodbath that saw the entire engineering, QA, and tech writing departments laid off, among others. Several honchos who weren't cut left anyway, perhaps unwilling to work in a ghost town or as a show of solidarity to their fallen brethren; notably, the Chief Software Officer and VP of Sales and Marketing are both gone, leaving a sales director to be promoted to the lofty title of GM of what seems to be all US operations. Apparently, the Dubai-based firm is in the hurt locker after its inability to get the Ultimate line (also known as "the basket with all of i-mate's eggs in it") fully deployed to retail channels in the time frame it had hoped, and meeting massive resistance from US carriers to carry the devices, it's been left with no option but to leave behind just enough employees to set up and maintain a web-based portal


Meanwhile on a more local note, of all the nice Windows Mobile devices Vodafone New Zealand showed me back in 2007 (which I still can't talk about), only the Palm 500v made it to the market.





Computerworld Excellence Awards 2008 open

By Mauricio Freitas, in , posted: 27-Feb-2008 16:14

Are you involved in the New Zealand IT landscape? I just got a notification that the Computerworld Excellence Awards 2008 is now open for entries.

According to the e-mail, the Computerworld Excellence Awards is "calling for entries from ICT professionals who can demonstrate an outstanding application of technology".

The Computerworld Excellence Awards website lists these categories:

  • CIO of the Year
  • ICT Educator of the Year
  • Young ICT Talent
  • Excellence in the Use of ICT for Customer Service
  • Excellence in the Use of ICT in Government
  • Excellence in the Use of ICT in Health
  • Excellence in Infrastructure Innovation
  • Excellence in the Use of ICT in an SME
  • Best Mobile, Wireless or Telecommunication Solution
  • Best Sustainable ICT Project
  • Innovative Use of ICT
  • Most Successful Project Implementation
  • Overall Excellence in the Use of ICT


  • This year Computerworld has introduced some new awards, including for the ICT Educator of the Year, Excellence in Infrastructure Innovation and Best Sustainable ICT Project. I would like to see something for technology startups as well - although some could claim "Innovative Use of ICT" could fit the category.

    Three of these are individual awards (ICT Educator of the Year, Young ICT Talent and CIO of the Year) and the others are team awards.

    Final submissions due by Friday 11 April.



    VMWare on a roll

    By Mauricio Freitas, in , posted: 27-Feb-2008 12:12

    VMWare is on a roll today... I just read press releases of VMWare software being distribued with HP and Dell servers, plus some EMC solutions for virtualised storage.


    VMware and HP today announced VMware's ultra-thin hypervisor software, VMware ESX 3i, is expected to be broadly integrated and available beginning March 31, 2008, on 10 models of HP ProLiant servers. The joint offering helps customers adopt virtualization with greater speed and simplicity. Virtualization helps companies share and pool technology resources to better optimize their datacenters, resulting in greater flexibility to meet business demands and business pressures to reduced costs.



    Dell will begin the process of putting VMware ESX 3i hypervisor across all virtualization-certified Dell PowerEdge servers starting in early April. Customers will be able to purchase with a single click, easing virtualization planning, deployments and management. More information is available at http://www.dell.com/vmwarenow.



    Leveraging its extensive applications expertise, EMC has defined optimized application and storage solution configurations, assured interoperability and fully documented complete deployment best practices for Microsoft SQL Server 2005, Microsoft Exchange 2007, Oracle 10g and 11g, and SAP environments to provide quick and simplified implementation in advanced VMware infrastructures. These application solutions have been tested and documented at broad workloads in VMware Infrastructure 3.5 environments to enable deployments that meet customer expectations for application-level performance, backup and recovery, remote replication, high availability and manageability. As a result, joint EMC and VMware customers can more rapidly achieve the cost-reduction and flexibility of VMware environments in less time and with less effort.


    When I attended the Symantec Vision event in Sydney (Australia) last year I asked one of the top Symantec executives there about Microsoft's virtualization solution - at the time only Virtual Server 2005 R2 SP1 was available and Windows Server 2008 with hypervisor was just a dream in the future - and why it wasn't represented at all during the event. The reply was short but conveyed a clear message: "Microsoft's virtualization is not ready for prime time".

    Meanwhile VMWare is rolling out more and more solutions - with more flexibility.

    Virtualization is a new area in computing, still. It may take a few years before more companies jump on this, but it will happen.



    Microsoft DreamSpark explained

    By Mauricio Freitas, in , posted: 26-Feb-2008 11:56

    I have just posted on Geekzone an interesting interview with Paul Lo from the Developer & Platform Strategy Group, Microsoft New Zealand, about the DreamSpark initiative.

    Chakkaradeep, one of the Microsoft Student Partners (New Zealand) discusses the program, asks when it will be available here in New Zealand and how it differs from MSDN Academic options.



    ICONZ to launch speedy hosting service

    By Mauricio Freitas, in , posted: 26-Feb-2008 10:20

    I am currently testing a service with our current colocation and hosting provider, ICONZ. This is not a consumer Internet access service, rather a hosting product.

    I am not going much into what kind of service it is (this will be a blog post of its own later this week) but today I ran a speedtest on the server we have there and got these results:



    It looks good so far.




    freitasm's profile

    Mauricio Freitas
    Wellington
    New Zealand


    I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

    I work for Intergen and I'm also the Geekzone admin. On Geekzone we publish news, reviews and articles on technology topics. The site also has some busy forums.

    Subscribe now to my blog RSS feed or the Geekzone RSS feed.

    If you want to contact me, please use this page or email me freitasm@geekzone.co.nz. Note this email is not for technical support. I don't give technical support. You can use our Geekzone Forums for community discussions on technical issues.

    Here's is my full disclosure post.

    If you'd like to help me keep Geekzone going, please use this Geekzone Amazon affiliate link when placing any orders on Amazon.

    A couple of blog posts you should read:

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