Why, oh why, i-mate you do this? Installing a Root Certificate is an easy task on a Windows Mobile Pocket PC, but on a Smartphone it is a pain. Why i-mate ships these phones with this security policy preventing people of installing Root Certificates? Don't tell me it's "dangerous". It is needed for business, and it's allowed on Pocket PCs, which are connected to the same network, and run the same OS. This is just...
I need a self-signed Root Certificate installed so that I can enable Microsoft Exchange synchronisation on this device.
So I decided to go Club i-mate and ask their on-line support about this. My session has timed out and I couldn't connect to anyone there. They probably set a cookie in my system and now I can't initiate another session unless I clear my cookies, which I don't want to do because I have some automatic login settings stored here.
I then tried to read the FAQs for the i-mate Smartflip. I have an i-mate Jasjar, i-mate Pocket PC and i-mate SP2 registered with Club i-mate, but they won't show me the FAQs for any other product other than the ones I have registered:
And yes, I know there are ways to unlock these devices. But I want the official word. A non-expert user won't go around trying to find ways to hack his phone security system.
UPDATE: it looks like there's a program to install certificates on this device, but only available to registered members. I have finally managed to contact the i-mate live support and talked to Duncan. I explained that I can't register this device, because it belongs to Vodafone NZ and I am using it for a review (he could see my domain). So he is forwarding the installer directly to me. Let's see how it goes. One less bump in the ride.
UPDATE: As promised, I got the e-mail with the certificate installer and this i-mate Smartflip is synchronising with my Microsoft Exchange Server as I write this update... Way to go now!
UPDATE: Two days with the Samrtflip and all working well so far. The review will come up sometime soon...
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