When the guy wanted to travel to Canada he asked Verizon Wireless how much was the cost of data roaming. The CSR quoted ".002 cents per KB", but when the bill came in the user found it is actually ".002 dollars per KB". There's a huge difference in those numbers, 100 times actually.
The whole discussion started because the CSRs (five of them) couldn't understand the difference between .002 cents and .002 dollars. The data roaming bill came as $72 when it should be $.72 if the cost was really what they said in first place.
Just so you know, the actual cost is .002 dollars per KB, and he's sticking to the quoted amount. But this is another story.
Back to New Zealand now.
Why I am posting this here? Because Verizon Wireless charges approximately US$2.05/MB for data roaming to its customers. This is about NZ$ 3.03/MB. Compare this with Vodafone New Zealand's NZ$30/MB!
It is hard to believe data roaming costs that much to Vodafone New Zealand. Everyone I asked at Vodafone tells me this is the cost charged to them by their network partners. It's interesting that $30/MB is the same price regardless of a user visiting the U.S., the UK, Israel or Mexico. It's like all networks charge the same...
You only get a break when using one of the Vodafone's own network or special partner, in which case the data roaming price goes down to NZ$10/MB. Still not cheap by anyone's book.
Even less to Stephanie Guigou, who paid NZ$2000 for 69MB while in Australia, plus other charges to a total of NZ$5000. Of course, she could have used Vodafone's own network there, but we all know not everyone knows how to configure software. Not everyone is a geek. People think it's simply "plug and play". And if it's working, why touch it? To their credit, Vodafone says that an error happened on the partner network, causing the excessive usage charging.
In my view, this cost is a burden for small companies. Take me as an example: while overseas for my visit to the 2007 CES I won't be able to work on Geekzone as much as I would like to, because of this cost. Sure this affects other small companies and entrepreneurs who must keep a close eye on expenses.
My advice is when overseas, look for a wi-fi hotspot, or use the hotel in-room broadband. I found that in the U.S. you can find free wi-fi hotspots in some cafes providing you buy a coffee. Or stop at Starbucks and use the T-Mobile Hotspot service. Or pay as low as US$1.00/hour of wi-fi usage at MacDonald's for example - just buy a coke, sit back and relax.
By the way, Vodafone PLC has 45% participation on Verizon Wireless.
Other related posts:
Microsoft Ignite New Zealand, Microsoft Surface Studio
Geekzone data analytics with Power BI
Now with more fibre
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