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Microsoft Exchange Outlook Voice Access: really cool

By Mauricio Freitas, in , posted: 13-Feb-2007 22:17

I have been doing some tests with Outlook Voice Access, thanks to AnywhereExchange, a New Zealand company that specialises in hosted e-mail solutions.

Thanks to the guys there for creating a mailbox for me to test on their platform. I have tried a few messages in and out of their environment. It works really well.

The Outlook Voice Access is part of the Unified Message Services provided by Microsoft Exchange 2007. Few years back, while at Unisys, I participated at some projects with voice access to mailboxes, but we had to actually create our own repository, etc...

Now everything is taken care off on Microsoft Exchange 2007, and a single mailbox provides storage for e-mail, voice and fax messages. And you can retrieve these from your client (PC, PDA, smartphone) or through your phone.

You give commands using natural language and send replies with your recorded message.

Their SIP softswitch platform is going to be connected to Compass, meaning that thanks to Number Portability (from 1st April in New Zealand) you can have a soft phone with a standard number being diverted to your phone and if busy or no answer have the call diverted to the platform, where any voice mail will be deposited into your mailbox. And you can receive your voice mail as an attachments to e-mails.

Really neat stuff.




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Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

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