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Not moving to Telecom New Zealand after all

By Mauricio Freitas, in , posted: 7-Aug-2007 15:07

As much as I wanted to port my Vodafone number to Telecom New Zealand, I am not doing it... The only open-term option is a very expensive plan at almost $80/month. Anything else requires customers to sign up on a 12 month contract.

I don't have a contract with Vodafone, I am free to move to another operator. But the other operator is locking out at least one new customer by requiring a long term contract.

Contracts are bad. The operator lock you in, and you have no choice if their services are bad, or the coverage is not ideal, or if their plans are getting more expensive than the competition.

It's all great for the operator, bad for the consumer.

As I posted before, contracts also no only lock people in. They lock people trying to port mobile numbers out.

How dumb. Of both operators.

As for why I wanted to move out of Vodafone? I can't trust them. Too many stories behind stories. Personal trust is gone.

And the Vodafone service where it's most important to me - at home, is gone downhill. It used to be great, with five out five bars, full HSDPA speed. Since then the service has gone so bad it's hard to keep a voice call. Data is almost impossible around here.

So I am between bad services and lack of trust with one operator and dumb contract requirements with another.

We need a third decent operator.

I would like to say thanks to the folks at Telecom New Zealand who tried on my behalf, but couldn't go around stupid rules...

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Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

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