Online forums such as Geekzone.co.nz regularly attract gripes and smug postings about customers' findings.
Taken out of context this quote is not a good thing for Geekzone, but you have to read the whole article:
According to the OECD, retail broadband services are widely available and relatively cheap in New Zealand compared to most other developed countries.
However, Telecom has been dogged by accusations that it has under-invested in capacity and that its quality of service falls short.
For more on this, check this thread where users discuss the 3.Mbps ADSL upgrade that doesn't seem to offer 3.5Mbps at all, and the summary of findings on Tony's blog.
Also, check the discussion on Xtra's plans to install monitoring software on user's computers (according to Stuff):
Telecom doesn't plan to give customers access to this data.
How bad is that?
You see why we attract "gripes and smug posting about customers' findings"? Simply because people see Geekzone as the place to talk to other users, exchange information and find what's really going on.
Other related posts:
Microsoft Ignite New Zealand, Microsoft Surface Studio
Geekzone data analytics with Power BI
Now with more fibre
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