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Reinstalling Sprite Backup on Windows Mobile 5

By Mauricio Freitas, in , posted: 5-May-2006 17:48

You should (in theory) have no problems reinstalling any software on your Windows Mobile Pocket PC or Smartphone. But as it happens, this is not always true.

I tried to install Sprite Backup 5.1 on both my TNZ Apache and i-mate Jasjar, both of which had Sprite Backup 5.0 previously installed. While it worked fine on my TNZ Apache, it didn't work quite well on the i-mate Jasjar.

It seems that Windows Mobile 5.0 has a bad habit of sometimes failing to remove some software. It happened to me a couple of times: tap to remove a program, the uninstall starts on the device, but stops with a message stating "it was impossible to remove the software".

I tried manually removing Sprite Backup 5.0 from my i-mate Jasjar and encountered this error. And from that moment I couldn't install the new version:



After a couple of e-mails with Kevin at Sprite Software, he called me here at the Geekzone HQ to guide me through some stuff to clean up the failed uninstall. A few minutes later I had Sprite Backup 5.1 installed:



If you don't know, Sprite Software is based in Auckland, New Zealand. As far as I know, they are the same folks who originally developed Ghost, later sold to Symantec and branded as Norton Ghost. So they know a thing or two about backup...

For the record, make sure that after removing the program through the Remove Program applet you don't have any Sprite folder under \Program Files and \Storage Card\Program Files. Also, remove any sprite file (including spriteinit.exe) from \Windows. And last but the most important part, remove the HKLM\Software\Sprite
Software key.

This software is highly recommended...







Other related posts:
Windows Phone and Android apps screen comparison
Windows Phone 8 Portico update: at last here in New Zealand
Windows Phone updates, again






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freitasm's profile

Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

I'm the Geekzone admin. On Geekzone we publish news, reviews and articles on technology topics. The site also has some busy forums. Also worth visiting is TravelTalk NZ, a community for travelers!

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