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Prepare for another bubble FAIL: Yahoo!Xtra cancelling Flickr PRO status?

By Mauricio Freitas, in , posted: 7-Aug-2008 11:13

UPDATE: read the bottom for an update.

Arghhh. When are things going to look good for the Telecom Yahoo!Xtra team and their included premium services? Ive just posted this in our Geekzone forums and contacted Telecom - someone is looking into this now:




Hi freitasm_xtra,

Your Flickr Pro account expired on . You have 316 photos but you're now only seeing the last 200!

Perhaps you'd like to renew your Pro account?

You'll even get 3 months free for purchasing before 30 September 2008!

You can learn more here:


http://flickr.com/yay/comeback/3mo/

The Flickreenos


No date in the "expired on", and indeed my PRO status is gone. Another storm coming? Or is just my account?

I contacted the Telecom support and received a response, which is obviously not good enough. I don't think I should be contacting Flickr since this is a Telecom service:


I am sorry to hear about your Flickr Pro account has been cancelled. Unfortunately we do not support the Flickr here, I would need to refer your to the help section within www.flickr.com/help/ There is a "contact us" option on this page that maybe your best option.

I can confirm that your Xtra account is all active and can see no reason why you shouldn't have a valid Flickr account.


UPDATE: After talking to someone at Telecom New Zealand the case was escalated to Yahoo! in the U.S. It looks like there aren't any other cases of accounts being cancelled so let's see how it goes - waiting for my account to be reinstated.

UPDATE: The Flickr team at some point reprovisioned the account and it is all fine again. Also their team member Tara posted in the forums to confirm this was ok.

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Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

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