My window to the world

The browser is less important - what you do is more important

By Mauricio Freitas, in , posted: 20-Jun-2009 10:17

Every few weeks I receive a few emails that are clearly intended to one of the large telcos in New Zealand. Topics range from "I've asked something from your customer service but nothing happened" to "I want to pay my account number #, using my credit card number #" (yes, people just send their credit card numbers to me!).

I have a theory about this. It's likely that a lot of people have Google (or any other search enghine) as their home page and never heard of "Address bar". Instead they enter "Vodafone" or "Telecom" into the search field on their home page, hit enter and click on the first name (or one of the top) in the results page.

Last week Google went around in New York city asking "What's a browser". This would explain what I have just told you:



Another thing to note is that not knowing exactly what is a browser is not something related to age. Lots of young people show there's no age distinction when it comes to tools and actions.

Also note that at 1:22 the guy says he's switched to Firefox - actually his friend came over and "erased all my other browsers and told me to use this now" and behind him there's a big billboard saying "I'm a PC"...

Other related posts:
Microsoft Ignite New Zealand, Microsoft Surface Studio
Geekzone data analytics with Power BI
Now with more fibre






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freitasm's profile

Mauricio Freitas
Wellington
New Zealand


I live in New Zealand and my interests include mobile devices, good books, movies and food of course! 

I'm the Geekzone admin. On Geekzone we publish news, reviews and articles on technology topics. The site also has some busy forums. Also worth visiting is TravelTalk NZ, a community for travelers!

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