With all this talk about "social media" and "be part of the conversation" I see some New Zealand companies still don't "get it". Instead of providing crappy services, or even still make their services better by listening to feedback provided by their (ex) customers they instead decide to go and threat with a defamation lawsuit anyone who dares point out their low quality services.
Worse still, it's a company dealing in the online world. I can't even mention their name here otherwise I might get sued too.
This is the problem with defamation laws in New Zealand... Even if you are posting about something with accurate facts you still risk getting sued.
Unbelievable. These people should go read the Cluetrain Manifesto, even if ten years too late.
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