- What is Igloo?
Igloo comes with an easy-to-install set top box with no long term contracts and no termination fees! You pay for what you want to watch when you want to watch it. This is pre-pay TV!
Igloo offers a great range of free to air channels and pay television channels, plus over a 1,000 pay-on-demand titles to choose from and live pay-per-view sporting events too.
Even if you don’t buy the 11 channel pack you can still use your Igloo set top box to watch all of the free to air channels, and you can still purchase any of the great live pay-per-view sporting events and/or rent any of the 1,000 plus video-on-demand films and TV episodes. That’s just great flexibility.
- Why do we need another TV service?
Kiwis want an option between SKY and free to air television – that’s exactly what Igloo is. New Zealanders told us that – as long as it’s flexible and on their terms – there is a market and there is an opportunity in the 50% of households that don’t currently subscribe to pay TV.
Kiwis want a lower price point, more flexibility, and they want choice in the form of additional ‘quality content' to the free to air channels that they currently receive. We think that Igloo meets all those needs head on.
Igloo is aimed at people for whom TV viewing is occasion-based; they don’t want a long term contract. Consumer research showed us that people want flexibility and choice without the big price tag. That’s a perfect description of Igloo.
For around $25 Kiwis can receive 11 channels of great content for 30 days on top of all free to air channels (in Hi Definition when available).
There is also access to a video-on-demand library of more than 1,000 titles to rent from and great live pay-per-view sporting events.
The Igloo box also comes with live pause, a handy home media player and so much more.
This is really the simplest, most flexible, no termination fees, pre-pay model.
- How many channels?
Our 11 channels are:
- BBC World News
- BBC Knowledge
- MTV Hits
- National Geographic Channel
- Animal Planet
- Comedy Central
- Food TV
- TVNZ Heartland
- Will you release more channels in the future?
Flexibility and simplicity came back time and time again in our consumer research. And we modelled Igloo on these consumer insights. We believe Igloo is exactly what Kiwis want.
- Where can I buy it?
- 8. How complicated is installation?
You should not need a technician but if you do we are happy to help.
We have put a lot of research into ensuring that Joe Public can pull it out of the box and hit play.
- And for those that fail?
And if they can’t nail down the issues then people have the flexibility to call in a third party to help them with the installation.
At launch we will have an Auckland-based customer support team ready to take calls.
- Any video on demand?
- How much to rent an On Demand title for a 48 hour period?
- Can I purchase sports?
- Will the film download to my hard drive like MYSKY?
After purchasing a film you will have 48 hours to watch it as many times as you wish.
- Can I live pause?
A USB stick allows you to live pause and also to buffer for up to four hours depending on the size of your USB stick.
- Will the system have parental locks on it to prevent children seeing inappropriate films?
- 16. Will streaming eat into my datacap?
However, to put that in perspective, a full feature film is only 2GB and, according to our research, most Kiwis have a datacap of at least 20GB per month.
- If my internet connection drops out will I lose the film?
You have 48 hours to watch the programme as many times as you want.
- Will free to air channels be available?
- Will there be an alert function where you can book programmes and the EPG will tell you when they are about to start?
- How many free to air channels will you offer?
- Will you add more pay channels in the future?
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